How to transfer emails from Private Email to cPanel
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Hostmane web hosting plans come bundled with cPanel email. If you use one of our hosting packages, you may find cPanel email to be more convenient than a Private Email email service. In this case, you can move emails from a Private Email account to your cPanel email account in just a few steps.
In this article, we’ll cover two possible ways to do that.
Using the Add mail account option
Creating a backup of emails
You need a cPanel email account before you can begin sending emails there.
Using the Add mail account option
The Add mail account option allows us adding a cPanel email account to the web interface of your Private Email email account:
1. Log into your Private Email Webmail.
2. Press on the Add mail account button:
A mail account with the given E-Mail address already exists.
As a workaround, add a different email address or include an extra character to your current email address. For example, to proceed with transfer@mydomain.com, you could add the email transferS@mydomain.com or any other.
NOTE: The workaround that involves using an additional character is only necessary when the email address of a Private Email email account and the email address of a cPanel email account is the same. If the email address of your cPanel email account is different from your Private Email email address, you can skip the steps described above.
Account name: any name of your choice
Your name: the same is applied here
Email address: the email address of your cPanel email account (the exact same one you used in Step 3 including any additional characters). —We’ll delete any additional characters at the end of the process.
The Incoming server section comes first:
Server type: IMAP
Server name: the server your account is hosted on. It can be found either in a hosting welcome email or after accessing cPanel at the URL bar. It looks like server1.web-hosting.com
Connection security: SSL/TLS
Server port: 993
Username: your cPanel email address (it will be filled in automatically with an email address specified at the Email address field)
Password: password for a cPanel email account.
And the Outgoing server (SMTP) section:
Server name: hostname of a hosting server where an email account is created.
Connection security: SSL/TLS
Server port: 465
Authentication: As incoming mail server
Username and Password will be fetched automatically (the ones already specified in the Incoming server settings)
Or, if you added an extra character to your email address in Step 3, the following warning is displayed:
Once done, navigate to the Accounts section: Settings >> Mail >> Accounts.
It’s now time to save your changes. The Account updated pop-up should appear:
Congratulations! You can start moving emails from folders of a Private Email account to corresponding folders of a cPanel email account:
1. Navigate to your Private Email Inbox:
2. Choose a folder you wish to transfer emails from.
3. Scroll down until you reach the end of the folder since by default it is possible to select only visible emails.
4. To select all email messages, click on a random message and press the keyboard combination Ctrl+A.
Another way to transfer emails to a cPanel email account is by creating a backup of emails and restoring it through the cPanel webmail:
1. Navigate to the Inbox of a Private Email email account.
2. Choose a folder you wish to transfer emails from.
3. Select all the existing emails using the Ctrl+A combination.
4. Press on the three dashes icon at the toolbar.
5. Click the Save as file button to download an archive of the emails:
Horde:
1. Select the folder you wish to upload emails to using the right-click button to expand the context menu and choose Import:
1. Hit the Gear button at the bottom left corner of your screen.
2. Click on the Import messages button:
3. Locate the folder containing your .eml emails
4. Select no more than 20 emails at once and proceed with uploading.
To confirm your emails have uploaded, the following notification is displayed:
That’s it!